Refund policy

If the product received is defective or incorrect, we will exchange it free of charge or provide a full refund, at our own discretion. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or a defective item, etc.). You may return any unused or unopened item(s) within 30 days of delivery for a refund minus $14.95 restocking fee. In case the product was used or opened we can offer an exchange but not a refund.

You should expect to receive your refund within two weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

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